Privacy Policy

Effective Date: 1 January 2025

This Privacy Policy explains how mauconvert.com (we, us, or our) collects, uses, and discloses information about you when you use our website and services, including our file conversion tools (collectively, the Services).

1. Information We Collect

Information You Provide:

• We do collect your Uploaded File for converting only: When you use our Services to convert files, we collect the files you upload only for converting. We do not collect your uploaded file nor the resulted conversion files as they will delete immediatelly after the conversion files transfered to you.
• Contact Information: If you contact us with inquiries or support requests, we may collect your name, email address, and the content of your messages.

2. How We Use Your Information

Communicate with You: We may use your contact information to:

Send you service-related communications, such as notifications, updates, and security alerts. Respond to your inquiries and support requests. Send you marketing communications, such as newsletters, promotions, and updates about our Services, if you have opted-in to receive such communications. You can unsubscribe from marketing communications at any time.

Legal and Safety Purposes: We may use your information to:

Comply with applicable laws and regulations.

Protect and defend our rights and interests.

Enforce our Terms of Service.

Detect, prevent, and investigate fraud, security breaches, and other malicious activities.

3. Data Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as:

Cloud storage providers

Payment processors

Analytics providers

Customer support providers

These service providers are contractually obligated to protect the confidentiality and security of your information.

Legal Requirements: We may disclose your information to:

Law enforcement agencies or other government authorities, if required by law or legal process.

Third parties to protect and defend our rights and interests, or to enforce our Terms of Service.

Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the successor entity.

4. Data Security

We take reasonable measures to protect the security of your information, including:

Implementing appropriate technical and organizational security measures.

Regularly reviewing and updating our security practices.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to: Access and view your personal information. Request the correction of inaccurate information. Request the deletion of your personal information. Object to the processing of your personal information. Restrict the processing of your personal information. Data portability (in certain circumstances). To exercise these rights, please contact us at [email protected]

7. Children Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mauconvert.com